Our Customer located in Scottsdale, AZ is looking for a Systems Architect to be a major contributor on an adaptive team focused on the development and delivery of IT services for emerging enterprises. The team’s service catalog includes Private Cloud, Community Cloud, DR-as-a-Service, Desktop-as-a-Service, and Backup-as-a-Service.
Senior Level Infrastructure Technologist – IT experience which demonstrates both depth and breadth. A depth in the area of IT infrastructure and breadth across the IT spectrum including: TCP/IP networking, backup, DR, ITIL, VDI, monitoring, security, end-user support, project coordination, critical thinking, etc. A diverse background which enables you to “connect the dots” and rapidly understand new technologies and platforms.
Solution Platform Architecture – Be a primary contributor to the architecture of company service platforms. Identify, design, and document integrations with core management platforms, identify additional service components necessary to develop complete solutions for clients. Document build standards and create build and documentation templates to ensure consistent results by other build engineers.
Sales Support – Able to thoughtfully articulate the value of company services to prospective clients through written word, graphical representation, and face to face conversation. Internally you are able to communicate effectively to the company Business Development team the scope of a service offering, the client profile it benefits, and the manners in which it is packaged and priced. Gathers client requirements and collaborates internally to develop presentable solutions which address client needs.
Service Go-To-Market Collateral - Contribute to the development of cost sheets, statements of work, market analysis, and messaging necessary to take a service to market.
Delivery Leadership – Be a hands-on contributor in technical projects but also take on a leadership role to ensure platforms are being implemented as architected and standards and expectations are being met by all delivery engineers. Work with management to create work breakdown structures for projects. Work closely with client’s technical staff to integrate service platforms into their environments.
Operations Transition and Support – Contribute to the development of documented maintenance and management standards for service platforms enabling the transition of responsibility to operations teams. Provide ongoing guidance to operations teams on the management of service platforms. Act as a tier 3 escalation resource for operational issues and complex or unique client requests. Leverage feedback loops to drive continual service improvement.
Under your belt:
10+ years supporting IT infrastructure with a track record of progressively increasing responsibilities
2+ years system design
2+ years hyper-converged infrastructure management (Nutanix)
2+ years Virtual Desktop Infrastructure (VDI) management (Citrix XenDesktop, Liquidware ProfileUnity)
2+ years in either a service provider, technical sales, or management role
Bachelor’s degree preferred
Major industry certifications preferred (CCNP, MCSE, VCP)
Nutanix, Citrix, and VMware certifications preferred
TOGAF certification preferred
If you are interested or know of someone qualified for this position, we offer an excellent referral compensation program. Please send us your resume or your referrals contact information immediately.